99bajilive Privacy Policy

99bajilive operates a safe and reliable platform for cricket and online casino enthusiasts in Bangladesh. The main goal of our privacy policy is to protect the confidentiality of your personal information and to inform you about what information we collect, why we collect it, and how we use it.

This policy applies in the following situations:

• When you visit the 99bajilive website (99bajilive.lat).
• When you register and create an account on our platform.
• When you use our gaming, sports betting, or casino services.
• When you contact our customer support team.
• When you carry out financial transactions (deposits or withdrawals).

We promise that your information will never be sold to third parties and will only be used for the purposes stated in this policy.

2.1 Information You Provide

When you create an account on 99bajilive or use our services, we may collect the following information:

• Full name and date of birth (for age verification).
• Email address and contact details.
• Residential address and nationality.
• Identity document details (for KYC verification).
• Financial information such as bKash, Nagad, or bank account details.
• Login credentials — username and password.

2.2 Automatically Collected Information

When you use 99bajilive, the following information may be collected automatically:

• IP address and device type.
• Browser type, operating system, and language settings.
• Date, time, and duration of site visits.
• Pages visited and click history.
• Gaming activity and betting history.
• Cookie and session data.

2.3 Information Received from Third Parties

We may sometimes receive information through trusted third parties, such as:

• KYC-related information from identity verification agencies.
• Transaction confirmations from payment processors (bKash, Nagad, Rocket, Upay).
• Fraud prevention and risk assessment services.

99bajilive uses your information only for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To operate gaming, sports betting, and casino services smoothly.
• Financial Transactions: To process deposits and withdrawals securely.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To answer your questions and resolve issues.
• Legal Compliance: To follow applicable laws and regulations.
• Responsible Gaming: To identify and prevent problematic gaming activity.
• Service Improvement: To improve our platform and user experience.

We never sell your personal information. However, in certain situations we may share information with the following parties:

• Payment Processors: With bKash, Nagad, Rocket, and Upay to complete transactions.
• KYC and Identity Verification Services: To confirm your identity and age.
• Technology Infrastructure Providers: For website and server services.
• Legal Authorities: To meet legal obligations, support investigations, or comply with court orders.

All third parties are contractually bound to uphold 99bajilive's privacy standards.

5.1 What Are Cookies?

Cookies are small text files that your browser stores on your device when you visit our website. They help improve your experience and ensure the website functions properly.

5.2 What Types of Cookies Do We Use?

• Essential Cookies: Required for the basic functioning of the site. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect usage statistics to help improve our services.
• Security Cookies: Help prevent fraud and unauthorized access.

You can control or disable most cookies by changing your browser settings, though this may affect some site functionality.

6.1 Retention Period

We retain your personal information only for as long as it is needed or required to meet legal obligations. Generally:

• Account-related information is retained for a set period even after the account is closed.
• Transaction-related information is retained for the time required under financial regulations.
• Information is deleted in accordance with applicable law.

6.2 Security Measures

99bajilive uses advanced technical and organizational measures to keep your information secure:

• All data transfers are protected using SSL encryption technology.
• Strong authentication measures to prevent unauthorized access to accounts.
• Regular security audits and vulnerability assessments.
• Data access is restricted to authorized personnel only.
• Modern firewalls and monitoring to protect servers and databases.

While we are committed to ensuring maximum security, no method of transmitting information over the internet is entirely risk-free. We therefore advise you to manage your login credentials carefully.

As a 99bajilive user, you have the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Correction: You can request that incorrect or incomplete information be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted.
• Right to Restrict Processing: In some cases you can ask us to limit the processing of your information.
• Right to Object: You can object to your information being used for certain purposes.
• Right to Data Portability: You can receive your information in a machine-readable format.

To exercise these rights, email us at [email protected] or contact us via our 24/7 live chat.

99bajilive is for people aged 21 and above only. We do not knowingly collect any personal information from minors. If we are informed that information from a minor has been collected, we will immediately delete it and close the relevant account.

Age verification during registration is mandatory. If you believe a minor has created an account, please contact us.

99bajilive is committed to ensuring responsible gaming. To this end, we may monitor your gaming behavior and contact you to offer support if needed.

If you wish to read our Responsible Gaming Policy yourself, or want to set self-exclusion or limits, please contact us via live chat.

In the event of a serious data security breach, 99bajilive will:

• Notify affected users as quickly as possible.
• Provide information about the nature of the breach, its potential impact, and the steps taken.
• Notify the relevant authorities as required by applicable law.
• Take immediate action to prevent such incidents from occurring in the future.

Your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that:

• Transferred information receives the same level of protection as described in this privacy policy.
• The necessary agreements and security measures are in place for transferring data to third countries.
• Wherever your information is held, the terms of this policy continue to apply.

99bajilive may update this privacy policy from time to time based on business needs or legal changes. For significant changes:

• The date of the change will be noted at the top of the page as the "Last Updated" date.
• You may be notified by email for important changes.
• Continued use of the site after an update means you have agreed to the new policy.

We therefore recommend reviewing this page regularly.