99bajilive Terms and Conditions

Welcome to the 99bajilive platform. These terms and conditions ("Terms") form a legally binding agreement between 99bajilive ("we", "our", "platform") and every person who uses this website ("user", "you"). By accessing this website, creating an account, or using any of our services, you are considered to have fully accepted these Terms.

If you disagree with any part of these Terms, please refrain from using this platform. We reserve the right to change these Terms at any time, and a notice will be published on the platform in such cases.

1 Eligibility and Age Limit

To use the 99bajilive platform, you must meet the following eligibility requirements:

• You must be at least 21 (twenty-one) years of age. This platform is for adults only.
• You must be accessing from a country or region where receiving online gaming services is not prohibited by law.
• You must have an active bank account or mobile financial service account (such as bKash, Nagad, Rocket, Upay) registered in your own name.
• You must not be subject to any prior account ban.

2 Account Registration

To use services on 99bajilive, you must create a personal account. The following terms apply to the registration process:

2.1 Providing Accurate Information

During registration, you must provide your real name, correct date of birth, a valid mobile number, and all other required information accurately. Providing false or misleading information will be considered a violation of these Terms and may result in account cancellation.

2.2 One Account Policy

Each user may hold only one account. If multiple accounts belonging to the same person are identified, they will be permanently closed and the associated funds may be forfeited.

2.3 Identity Verification (KYC)

99bajilive may at any time request a national identity card, passport, or other documents to verify a user's identity for security purposes. If KYC verification is not completed within the specified time, account activity may be restricted.

3 Account Security

You are solely responsible for the security of your account. Please follow the guidelines below:

• Always keep your password confidential and never share it with any third party.
• Use a strong password — combining uppercase letters, lowercase letters, numbers, and special characters.
• Always log out after using a public or shared device.
• If you notice any suspicious activity, inform our support team immediately.
• Allowing any third party to operate your account is prohibited.

99bajilive will not be liable for any loss resulting from unauthorized access to your account, unless it is proven to have been caused by our own negligence.

4 Deposits and Withdrawals

4.1 Deposits

Funds can be deposited on 99bajilive via the following payment methods: bKash, Nagad, Rocket, Upay, and direct bank transfer. The minimum deposit amount is ৳200 for each method.

• Deposited funds are generally credited to the account instantly.
• Deposits must be made from a verified payment account registered in your own name.
• Deposits from third parties are not accepted.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 10 to 45 minutes.

• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawal requests may be delayed if identity verification has not been completed.
• 99bajilive reserves the right to temporarily hold withdrawals in cases of suspicious activity.
• The maximum withdrawal limit is subject to change — please contact the support team for details.

5 Bonuses and Promotions

99bajilive offers various types of bonuses and promotional offers. The following terms apply to the use of these bonuses:

5.1 Welcome Bonus

Newly registered users will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: a deposit of ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500; or a deposit of ৳22,000 earns the maximum ৳15,000 bonus, giving a total balance of ৳37,000.

5.2 Wagering Requirements

A 20x wagering requirement applies to all bonuses. This means bonus funds become withdrawable only after the bonus amount has been wagered 20 times.

• After receiving a bonus, the wagering requirement must be met within a specified time period.
• Each bonus offer can be claimed once only.
• Bonus balances cannot be withdrawn directly.
• Each promotion may have its own specific terms, which will be stated on the promotion page.

5.3 VIP Program

The 99bajilive VIP program has four tiers. The Bronze tier offers up to 0.2% weekly cashback, the Silver tier 0.4%, the Gold tier 0.6%, and the Platinum tier 0.8% weekly cashback. Tiers are advanced through regular and active play.

6 Prohibited Activities

Any of the activities listed below are strictly prohibited and may result in account cancellation as well as legal action:

• Creating an account using a false identity or someone else's identity.
• Operating multiple accounts belonging to the same person.
• Collusion or any other cooperative fraud to circumvent bonus terms.
• Using automated software, bots, scripts, or any technical advantage to play.
• Exploiting technical errors or bugs in the platform to gain an unfair advantage.
• Illegal money laundering or suspicious financial transactions.
• Hacking or attempting unauthorized access to any part of the platform.
• Harassing, intimidating, or engaging in defamatory behavior toward other users.

If we identify any prohibited activity, we reserve the right to immediately suspend or cancel the relevant account.

7 Fair Play Policy

99bajilive is a safe and reliable platform. All our games are tested and provided by reputable software providers.

• All game outcomes are determined by Random Number Generator (RNG) technology.
• We use SSL encryption to keep your data secure.
• Our systems are regularly monitored to ensure fair play.
• The full history of gaming sessions is stored and can be verified in case of a dispute.

If a technical error results in an incorrect payout, 99bajilive reserves the right to correct it. In such cases, the incorrectly paid amount may be deducted from the account.

8 Responsible Gaming

99bajilive is firmly committed to responsible gaming. Gambling should be for entertainment purposes, not as a solution to financial problems.

• You can set deposit limits, session time limits, or activate a temporary self-exclusion on your own.
• If you need support, please contact us via our 24/7 live chat.
• If you notice signs of addiction in yourself or a family member, please read the responsible gaming page.
• Only bet money that you can afford to lose.

For more details on responsible gaming, please visit our Responsible Gaming page.

9 Privacy

Protecting your personal information is very important to us. How we collect, use, and protect your data is described in detail in our Privacy Policy.

By accepting these Terms, you are also considered to have accepted our Privacy Policy. Key points of the Privacy Policy:

• Your information is not sold to third parties.
• Information may be disclosed to regulatory authorities where required by legal obligation.
• All data is protected by SSL encryption.
• You may request correction or deletion of your information.

10 Limitation of Liability

99bajilive accepts no liability in the following circumstances:

• If a gaming session is interrupted due to internet connection disruption, power outage, or other technical issues.
• If a transaction is delayed by a third party (bank or mobile financial service).
• If account information is compromised due to the user's own carelessness.
• If service is disrupted due to any unforeseen circumstance beyond our control (force majeure).

Under no circumstances will the total liability of 99bajilive exceed the funds available in the relevant account.

11 Changes to Terms

99bajilive reserves the right to change, amend, or update these terms and conditions at any time. When changes are made:

• The updated terms will be published on this page with a revised "Last Updated" date.
• Registered users will be notified in the case of significant changes.
• Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.

We recommend that you review this page regularly and stay updated on any changes.

12 Account Closure & Restrictions

12.1 Closure at User's Request

You can close your account at any time by contacting our support team. Any funds remaining in the account at the time of closure can be withdrawn (provided there are no active wagering requirements).

12.2 Closure by the Platform

99bajilive may temporarily suspend or permanently terminate any account for any of the following reasons:

• Any violation of these terms and conditions.
• Fraudulent, suspicious, or illegal activity.
• Operating multiple accounts.
• Providing false information or failing identity verification.
• Misuse of bonus policies.

13 Dispute Resolution

In the case of any dispute or complaint, we prefer to resolve the matter first through direct discussion. The dispute resolution process is as follows:

• First, submit your complaint through our 24/7 live chat support.
• If the issue is not resolved via live chat, write to us in detail at [email protected].
• After receiving a complaint, we will investigate within a reasonable time and inform you of our decision.
• In disputes relating to gaming results, server logs will be considered the final record.

Our decision will be considered final and binding, although we are always committed to fair and impartial outcomes.

14 Contact & Support

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat — support in Bengali is available around the clock
• Email: [email protected]

Our support team is always ready to answer any of your questions. Play responsibly and enjoy with 99bajilive.